How long does it take to receive my order?
Orders usually require about 2-3 business days for processing and shipping.
All our items at Cowdorable.com are created and printed on demand, specifically for each order. In other words, we don’t keep pre-made products in stock. This approach allows us to cater to your preferences without the need for personalization.
Once shipped, orders within the USA typically take 1-4 business days to arrive. For orders going to Canada, please allow up to 10 business days for delivery. If you need your order sooner for a special event or as a gift, don’t hesitate to contact our customer service team, and we’ll make every effort to ensure it arrives on time.
Important Note:
Please double-check the accuracy of your order details when placing it since personalized items cannot be modified 24 hours after ordering.
If you ever encounter any issues or are unsatisfied with your order, please reach out to us immediately upon receipt, and we’ll work diligently to provide the best possible solution.
How can I track my order?
You’ll receive an email notification as soon as the shipping label is generated, indicating that your order is preparing to be shipped.
For the most current processing times, we recommend reviewing the emailed receipt sent after each order is placed.
I received a damaged parcel, what should I do?
If you receive a damaged package, please contact us promptly. We guarantee to send you a replacement. However, since the damage occurred during transit, we are unable to fulfill any refund requests, as this falls under UPS’s responsibility.
How can I contact you?
You can reach our customer service team at [email protected]. We’re here to assist you with any inquiries or concerns you may have.